
If you are facing financial hardship and need help with your energy bill, there are several options available to you. The Virginia Energy Assistance Program (EAP) assists low-income households in meeting their immediate home energy needs. The program consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance, and Weatherization Assistance. Applications for fuel assistance can be submitted online through CommonHelp, by phone, or in person/by mail/by fax at your local department of social services. Dominion Energy also provides a variety of payment options and payment arrangements for customers facing financial difficulties.
| Characteristics | Values |
|---|---|
| Who is eligible for fuel assistance? | Low-income households with a heating or cooling expense and gross monthly income not exceeding 150% of the federal poverty level. |
| Where to apply for fuel assistance? | Local departments of social services, in-person, by mail (USPS), or by fax. |
| Online application for fuel assistance in Winchester, VA | Not found. However, the Virginia Department of Social Services website has more information about fuel assistance. |
| Other types of energy assistance | Crisis Assistance, Cooling Assistance, Weatherization Assistance, and Emergency Crisis Assistance (CAP). |
| When does fuel assistance open? | Second Tuesday in October. |
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What You'll Learn

Fuel assistance
The Virginia Energy Assistance Program (EAP) provides support to low-income households in meeting their immediate home energy needs. The program has four components: Fuel Assistance, Crisis Assistance, Cooling Assistance, and Weatherization Assistance. Applications for fuel assistance can be made through the local departments of social services and can be submitted in person, by mail, or by fax.
Crisis Assistance is intended for emergency situations when there is no heat or the heat is about to be cut off. It can help eligible households by paying for a utility security deposit, a portable space heater, home heating fuel, an emergency shelter, the main heating bill, or fixing a heating system.
The Virginia Department of Social Services provides detailed information on its website about the Fuel and Crisis Assistance programs, eligibility criteria, and application processes. Additionally, organizations like Dominion Energy and VirginiaNaturalGas offer a variety of energy assistance programs and resources to support individuals facing financial hardships with their fuel bills.
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Crisis assistance
To be eligible for Crisis Assistance, households must have a heating or cooling expense, and the gross monthly income may not exceed 150% of the federal poverty level. Applications for Crisis Assistance can be submitted in-person, by mail, or by fax at local departments of social services. You can also apply by sending a written request to the Virginia Department of Social Services, Attention: Hearing and Legal Services Manager, 5600 Cox Road, Glen Allen, VA 23060, or [email protected].
The Energy Assistance Program (EAP) in Virginia also includes Fuel Assistance, which can cover part of the costs of home heating. It is intended to provide supplemental assistance to offset the rising costs of home heating expenses. Fuel Assistance opens on the second Tuesday in October.
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Cooling assistance
The Virginia Energy Assistance Program (EAP) assists low-income households in meeting their immediate home energy needs. The EAP consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance, and Weatherization Assistance.
To be eligible for Cooling Assistance, households must have a cooling expense and gross monthly income may not exceed 150% of the federal poverty level. Applications for Cooling Assistance are accepted from June 15 through August 15 and can be submitted at the local departments of social services in-person, by mail (USPS), by fax, or online through CommonHelp. You can also call the Enterprise Customer Service Center at 855-635-4370 Monday - Friday 7 a.m. - 6 p.m. to apply by phone.
If you are facing financial hardship and need assistance with your cooling bills or equipment, you can also explore other energy assistance programs and resources. For example, Crisis Assistance is intended for emergency situations and helps eligible households when other resources do not meet their needs. You can apply for Crisis Assistance through the Virginia Department of Social Services website.
Additionally, there are local HVAC companies in Winchester, VA, such as Patriot Heating and Cooling and Aire Serv, that provide 24/7 residential and commercial installations, repairs, and maintenance services. These companies offer upfront and transparent pricing, high-quality services, and customer-centric approaches to ensure your comfort and satisfaction.
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Weatherization assistance
The Virginia Energy Assistance Program (EAP) assists low-income households in meeting their immediate home energy needs. The EAP consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance, and Weatherization Assistance. Applications for fuel, crisis, and cooling assistance are accepted at the local departments of social services and can be submitted in person, by mail, or by fax. Crisis Assistance is intended for emergency situations only and helps eligible households when fuel assistance or other resources are insufficient.
The Weatherization Assistance Program (WAP) is a federally funded program administered by the Virginia Department of Housing and Community Development. WAP helps low-income households reduce energy costs by improving the energy efficiency of their homes and addressing related health and safety issues. Households are typically qualified based on income, and recipients must be Virginia residents. A family of four, for example, qualifies at $80,403 or less in household income.
Community Housing Partners (CHP) is the largest weatherization provider in Virginia. As a subcontractor for the Virginia Department of Social Services (DSS), CHP Energy Solutions offers a Crisis Heating and Cooling Assistance Program, which helps eligible low-income households in 25 localities throughout Virginia with heating and cooling equipment problems. Their weatherization team performs energy audits and repairs to home heating and cooling systems, serving over 6,500 homes a year and saving households around $400 annually on their utility bills.
To apply for weatherization assistance, you can complete the Programs Survey on the Community Housing Partners website. Once your name reaches the top of the list, their team will contact you to gather the required documentation for approval. You can also contact them by email at [email protected] or by mail/drop-off at the following address:
CHP Energy Solutions
400 Industrial Drive
Christiansburg, VA 24073
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Energy assistance application methods
The Virginia Energy Assistance Program (EAP) offers support to low-income households in meeting their immediate home energy needs. The program consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance, and Weatherization Assistance. Applications for Fuel, Crisis, and Cooling Assistance can be submitted in-person, by mail, or by fax to local departments of social services.
Fuel Assistance helps cover part of the costs of home heating and opens for applications on the second Tuesday in October. To be eligible for Fuel Assistance, households must have a heating or cooling expense, and the gross monthly income may not exceed 150% of the federal poverty level.
Crisis Assistance is intended for emergency situations when there is no heat or the heat is about to be cut off. It can help with utility security deposits, portable space heaters, home heating fuel, emergency shelter, or fixing a heating system.
Cooling Assistance and Weatherization Assistance are also available as part of the EAP program to help with cooling expenses and improving the energy efficiency of homes, respectively.
For specific information about Fuel Assistance in Winchester, Virginia, you can visit the Virginia Department of Social Services website or send a written request to the following address:
Virginia Department of Social Services,
Attention: Hearing and Legal Services Manager,
5600 Cox Road,
Glen Allen,
VA 23060,
Or
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Frequently asked questions
Eligibility for fuel assistance depends on your income and household guidelines. To be eligible, households must have a heating or cooling expense and gross monthly income may not exceed 150% of the federal poverty level.
You can apply for fuel assistance online through CommonHelp, by phone, or in-person, by mail, or by fax at your local department of social services.
Applications for fuel assistance are accepted from the second Tuesday in October through the second Friday in November.











































