Katerina Swanson
Enterprise Rent-A-Car offers customers a choice in how they would like to pay for fuel. Customers can either refuel the vehicle to the same level when they picked it up or choose not to and pay the local Enterprise rate, which is usually higher than the local pump price. Customers can also opt for a prepaid fuel option at a competitive rate with pump prices at fuel stations near the rental location.
| Characteristics | Values |
|---|---|
| Rental car fuel policy | Customers have a choice as to how they would like to pay for fuel. They may refuel the vehicle to the same level when they picked it up, or choose not to and pay the local Enterprise rate. |
| Pre-paid fuel option | Enterprise offers a pre-paid fuel option at a discounted rate, which is competitive with pump prices at fuel stations near individual locations. |
| Refueling service | The refueling service offered by Enterprise is at a much higher rate than the pump price. |
| Fuel level upon pickup | Enterprise vehicles are usually full of fuel when picked up, but there are instances when the vehicles are only half-full. |
| Fuel level upon return | Enterprise requires that the vehicle is returned with the same amount of fuel as when it was picked up. |
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What You'll Learn
Refuelling options: pre-paid fuel, refuel yourself, or Enterprise refuels for a higher rate
When renting a car from Enterprise, you have several options for refuelling. One option is to refuel the vehicle yourself before returning it, ensuring that the fuel level is the same as when you picked it up. This option allows you to pay for the fuel at the local pump price and avoid any additional charges.
Another option is to choose the prepaid fuel option offered by Enterprise. With this option, you pay for a full tank of gas upfront, which can be convenient if you don't want to worry about refuelling before returning the vehicle. However, it's important to note that you may end up paying for more fuel than you actually use, as there are typically no partial refunds for any leftover fuel in the tank. Additionally, the prepaid fuel price may not reflect the local pump price, and you may end up paying a higher rate per gallon.
If you decide not to refuel the vehicle yourself or choose the prepaid fuel option, Enterprise will refuel the vehicle for you. However, they will charge you their local rate, which is typically higher than the local pump price. This rate is often referred to as the "Enterprise rate" and can result in paying more for fuel than if you had refuelled yourself.
Regardless of the option you choose, it is essential to be aware of the fuel policy and the potential costs associated with each choice. By understanding the refuelling options and their respective prices, you can make an informed decision that aligns with your budget and preferences. Remember to carefully read the rental agreement and clarify any questions regarding fuel charges to avoid unexpected fees.
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Refuel to the same level as pickup, or pay Enterprise's inflated rate
When renting a car from Enterprise, you have a choice as to how you would like to pay for fuel. You may refuel the vehicle to the same fuel level when you return it, as noted on your rental agreement. If you do not refuel the vehicle to the same level, you will be charged the local Enterprise rate, which is typically higher than the local pump price. This is known as the refuelling service rate.
The local fuel rate will vary depending on the area you are renting the vehicle. Enterprise cannot provide a definite number for the fuel price, as prices fluctuate daily. However, their prepaid fuel option is calculated at the local rate of gas minus a per-gallon discount.
If you choose to refuel the vehicle yourself, it can be tricky to gauge the exact amount of fuel needed to refill the tank to the same level as when you picked it up. This may result in you overfilling the tank, which Enterprise will generally compensate for on a future rental. Alternatively, you may accidentally underfill the tank, resulting in a refueling charge.
To avoid the hassle of refueling, you may opt for the prepaid fuel option. This option is only sold in full tanks at a discounted price per gallon. However, keep in mind that a full tank of gas is not guaranteed when renting a car from Enterprise.
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Fuel level noted on rental agreement
When renting a vehicle, it is important to understand the fuel policy, as outlined in the rental agreement. This policy dictates the fuel level the car should have when you pick it up and when you return it.
The fuel policy for Enterprise Rent-A-Car states that customers may choose how they would like to pay for fuel. They can either refuel the vehicle to the same level it was at when they picked it up, or they can choose not to and be charged the local Enterprise rate, which is typically above the local pump price.
The rental agreement will usually state the fuel level at the time of pickup, and it is good practice to verify that the fuel level in the vehicle matches what is indicated in the agreement. Taking photos of the fuel gauge at both pickup and return can provide evidence of the fuel level and help prevent disputes.
If a renter fails to return the vehicle with the same fuel level, they will be charged an inflated rate per gallon determined by Enterprise. This charge is based on the difference between the average gallon of gas in that region and the Enterprise refueling charge.
It is important to clarify the fuel policy before signing the rental agreement to avoid unexpected charges.
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$9.99
Optional fuel products available at branch
Enterprise Rent-A-Car offers a variety of fuel options for its customers. All cars are provided with at least a quarter of a tank of fuel and are hired on a level-to-level basis. Customers can contact their local branch to enquire about specific fuel options available at that location.
One option available at Enterprise branches is the pre-pay fuel option. With this option, customers can purchase a full tank of fuel at a discounted price per gallon, calculated at the local rate of gas minus a per-gallon discount. This option can be convenient for customers who want to avoid refuelling the vehicle before returning it to Enterprise.
Another fuel-related product offered by Enterprise is the Roadside Assistance Protection (RAP) plan. This optional protection plan can be added to online bookings or rental tickets at any time. RAP covers chargeable roadside incidents, such as fuel outages, lost keys, and lockouts. By purchasing RAP, customers can waive their financial responsibility for these incidents, providing peace of mind during their rental period.
In addition to fuel options, Enterprise offers several protection products to enhance customers' rental experience. Damage Waiver (DW) is an optional add-on that waives the customer's responsibility for all or part of the cost of damage to, loss, or theft of the vehicle. DW does not apply to damage occurring in Mexico, and its cost varies by location and vehicle type. Personal Effects Coverage (PEC) is another optional product that insures the personal effects of the renter, additional drivers, or anyone travelling with them. PEC may duplicate the renter's existing coverage, so it is important for customers to review their personal insurance policies before purchasing. The cost of PEC ranges from $5.99 to $15.67 per day.
Supplemental Liability Protection (SLP) is also offered by Enterprise at the time of rental for an additional daily charge. SLP provides up to $300,000 in combined single-limit coverage for third-party liability claims. By accepting SLP, customers can have peace of mind knowing they have additional liability protection beyond the minimum financial responsibility limit. The cost of SLP varies by location, averaging between $8.44 and $20.75. These optional fuel and protection products provide Enterprise customers with flexibility and added security during their rental experience.
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Enterprise vehicles are usually full or half-full at pickup
Enterprise Rent-A-Car does not specify whether their vehicles are usually full or half-full at pickup. However, they do offer customers the option to purchase an optional fuel product when collecting their vehicle. This option allows customers to pre-pay for a full tank of fuel at a discounted rate, avoiding the need to refuel before returning the vehicle.
Some customers have reported receiving vehicles from Enterprise that are half-full, with instructions to return them at the same level. This practice is considered unusual by some, as most car rental companies typically provide a full tank of fuel and expect the same upon return.
When a vehicle is returned without the same fuel level as pickup, Enterprise will charge an inflated rate per gallon, which is typically above the local pump price. This rate is determined by the Enterprise Corporate Office and is intended to cover the cost of refueling the vehicle.
To avoid additional charges, customers are advised to refuel the vehicle to the same level as noted on their rental agreement. Enterprise may also offer a prepaid fuel option, which is priced competitively with local pump prices. However, it is important to note that there is no refund for unused fuel in this case.
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Frequently asked questions
Yes, you need to refuel the vehicle to the same fuel level it was at when you picked it up. If you don't, you will be charged the local Enterprise rate, which is usually higher than the local pump price.
Yes, you can pre-pay for a full tank of fuel at the start of your rental at a discounted rate. This avoids the hassle of having to refuel the vehicle before returning it, but there is no refund for unused fuel.
Enterprise rental rates do not include fuel. As a customer, you can choose how you would like to pay for fuel. You can either refuel the vehicle yourself before returning it or purchase an optional fuel product when you collect your vehicle.
