
The Home Energy Assistance Program (HEAP), also known as Fuel Assistance, is a federal program that helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills. Eligibility for fuel assistance is based on several factors, including household size and combined gross annual income. For example, in Massachusetts in 2023, the income threshold for a family of two was $55,461, and for a family of four, it was $81,561. Benefits are paid directly to eligible applicants and include a fixed benefit amount for the cost of the primary source of heat, such as oil, electricity, natural gas, propane, kerosene, wood, and coal.
| Characteristics | Values |
|---|---|
| Household income limit for fuel assistance in Massachusetts | $55,461 for a family of 2 and $81,561 for a family of 4 (in 2023) |
| Fuel assistance benefit amount | $94 to $2,177 |
| Fuel types covered | Oil, Electricity, Natural Gas, Propane, Kerosene, Wood, Coal, Firewood, Wood pellets |
| Eligibility factors | Household size, Annual gross income, Annual heat consumption, Citizenship or Qualified Alien Status, Lease or rental information |
| Additional benefits | Weatherization, Heating repairs, Appliance management, Utility discounts, Energy efficiency services |
| Application methods | Online, By mail, In-person |
| Application deadline | April 30, 2025 |
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What You'll Learn
- Eligibility for fuel assistance is based on household size and income
- Fuel assistance can help pay for oil, electricity, natural gas, and more
- Discounts are available for those eligible for fuel assistance
- Renters may be eligible for fuel assistance
- Applying for fuel assistance may also qualify you for other programs

Eligibility for fuel assistance is based on household size and income
Eligibility for fuel assistance is based on several factors, including household size and income. Fuel assistance programs help eligible households challenged by the high cost of home heating fuel pay a portion of their heating bills. These programs are typically offered during the winter/spring season or until benefits are exhausted.
In the United States, the Home Energy Assistance Program (HEAP or Fuel Assistance) is a federal program that assists qualified households within a certain income threshold. The income threshold is determined based on household size, with income guidelines established by the federal government. For example, in Massachusetts, the household income for a family of two cannot exceed 60% of the state's estimated median income, which was $55,461 in 2023.
Renters are also eligible for fuel assistance, even if their heat is included in their rent. However, if the rent is subsidized and heat is included, fuel assistance may not be available, but other programs like Electric Assistance may be applicable. Additionally, households with non-citizens may be eligible if the non-citizens are "Qualified Aliens" or if at least one member is a US citizen.
Fuel assistance benefits can include fixed amounts for the primary source of heat, such as oil, electricity, natural gas, propane, kerosene, wood, or coal. Benefits may also extend to discounts on telephone, electric, gas, and oil services, as well as help with past-due arrearage management. Some programs also offer weatherization services, energy audits, and appliance replacements to enhance energy efficiency and reduce overall energy costs.
To determine eligibility and apply for fuel assistance, individuals can contact their local fuel assistance office or use online application portals offered by various organizations. It is recommended to apply even if slightly above the income guidelines, as there may be other funding options available for households facing emergencies.
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Fuel assistance can help pay for oil, electricity, natural gas, and more
Fuel assistance programs are available to help eligible individuals and families pay their heating bills. These programs are typically offered during the winter months, covering heating costs incurred between November 1 and April 30. Fuel assistance can help pay for a variety of energy sources, including oil, electricity, natural gas, propane, kerosene, wood, and coal.
The specific fuel assistance program and eligibility criteria may vary depending on your location. For example, in Massachusetts, the program is called the Home Energy Assistance Program (HEAP) or Making Opportunity Count Fuel Assistance. Eligibility is based on household size and combined gross annual income, with income limits set at a certain percentage of the state's estimated median income. For instance, in 2023, a family of two could qualify if their income was below $55,461, while a family of four could qualify with an income up to $81,561.
Other locations may have similar programs with different names and specific eligibility criteria. It is essential to check with your local fuel assistance office or community action programs to understand the specific requirements and application processes. These programs often provide grants or benefits that do not need to be repaid, and some may also offer additional support, such as the Heating System Repair and Replacement Program (HEARTWAP) and Weatherization Assistance Program (WAP).
To apply for fuel assistance, individuals typically need to provide documentation verifying their income, household size, and primary fuel type. In some cases, proof of citizenship or qualified alien status may also be required. Applications can usually be submitted online, by mail, or in person at a local district office. It is recommended to contact the fuel assistance office directly to clarify any specific requirements and confirm the application process.
In addition to fuel assistance programs, there are other resources available to help with energy costs. For example, individuals who use oxygen concentrators for a disability or health condition may be eligible for a rebate on their electricity costs. Similarly, those who rely on prepayment meters may be able to obtain fuel vouchers to help with their gas and electricity expenses. It is worth exploring these additional options to ensure access to all possible sources of support.
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Discounts are available for those eligible for fuel assistance
The Home Energy Assistance Program (HEAP) is a free resource that helps eligible households with the high cost of home heating fuel. This includes Oil, Electricity, Natural Gas, Propane, Kerosene, Wood, and Coal. Eligibility is based on household size and gross annual income. For example, in Massachusetts in 2023, a family of two must not earn more than $55,461 to be eligible for fuel assistance.
If you are eligible for HEAP, you will also gain access to other energy-related services, including Weatherization, Heating Repairs, and Appliance Management, all of which can help to enhance the energy efficiency of your home and save you money.
In addition, many investor-owned utility companies (gas and electric) offer a discount rate for those eligible for HEAP, which will reduce your monthly bills. Once deemed eligible, Citizens for Citizens Inc. (CFC) will automatically enroll you for utility discounts offered by various companies. This includes telephone discounts, electric discounts, and gas and oil discounts.
If you are a limited-income household who is not eligible for fuel assistance, you can contact The Good Neighbor Energy Fund, operated by your local Salvation Army, or MASS SAVE, which also provides help with energy costs and assessments.
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Renters may be eligible for fuel assistance
If you are a renter, you may be eligible for fuel assistance. Many renters pay for their energy costs directly, while some pay these costs as part of their rent. In either case, you may be eligible for fuel assistance if you meet the program qualifications.
The Home Energy Assistance Program (HEAP), also known as Fuel Assistance, helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills. This program provides assistance through a fixed benefit amount for the cost of the primary source of heat, which includes oil, electricity, natural gas, propane, kerosene, wood, and coal. No matter what type of heating source you have, HEAP may be able to help you pay your winter heating bills.
Eligibility for home energy assistance is based on several factors, including but not limited to household size and combined gross annual income. Household income cannot exceed 60% of the state's estimated median income. For example, in Massachusetts, in 2023, the income limit was $55,461 for a family of two and $81,561 for a family of four.
By submitting an application for HEAP, you also apply for three additional programs: the federally funded Heating System Repair and Replacement Program (HEARTWAP) and Weatherization Assistance Program (WAP). Benefits levels are determined based on home energy costs, taking into account household size and income, as well as other factors.
To apply for fuel assistance, you can apply online, by mail, or in person at your local district office.
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Applying for fuel assistance may also qualify you for other programs
The Home Energy Assistance Program (HEAP), also known as Fuel Assistance, is a federal program that helps qualified households within a certain income threshold pay a portion of their winter home heating bills. The eligibility criteria for fuel assistance are based on several factors, including household size and combined gross annual income. For instance, in Massachusetts, a family of two qualifies for fuel assistance if their annual income is less than or equal to $55,461, which is 60% of the state's median income.
- Discounted Utility Rates: Once you are deemed eligible for fuel assistance, you may be automatically enrolled for utility discounts offered by various companies. This includes potential discounts on your monthly electric bill. However, it is important to note that municipal electric companies and some other providers may not offer these discounts.
- Free Weatherization Services: Active fuel assistance recipients are often eligible for free weatherization services. This can include an energy audit, replacement of inefficient appliances, and measures to improve the energy efficiency of your home.
- Heating System Repair and Replacement Programs: In some cases, applying for fuel assistance also qualifies you for federally funded programs like the Heating System Repair and Replacement Program (HEARTWAP). This program can provide financial assistance for repairing or replacing your heating system if it is inefficient or in need of maintenance.
- Other State-Specific Benefits: Depending on your state, there may be additional benefits associated with fuel assistance eligibility. For example, in Massachusetts, HEAP-eligible households may receive help with weatherizing their homes and other related benefits.
- Appeal Process: If you are initially denied fuel assistance, you have the right to appeal the decision. The appeal process is typically outlined in the denial notice, and contacting the relevant office can provide further information on how to proceed.
It is important to note that the availability and specifics of these programs may vary based on your location and the organization providing fuel assistance. Be sure to review the information provided by your local fuel assistance program to understand the full range of benefits you may qualify for.
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Frequently asked questions
It is a federal program that helps qualified households within a certain income threshold pay a portion of their winter home heating bills.
In Massachusetts, the household income cannot exceed 60% of the state's estimated median income. For example, in 2023, the income threshold for a family of two was $55,461.
You can apply for fuel assistance online, by mail, or in person at your local district office. If you received fuel assistance the previous year, you will receive a mail-in application with instructions.































