Mercedes Mullins
Myles offers self-drive rental cars in several Indian cities, including Delhi NCR, Bengaluru, Mumbai, and Goa. The company provides a range of car models with various subscription plans, including hourly, daily, weekly, and monthly packages. The subscription fee typically covers rental charges, insurance, and GST, but fuel is not included in daily packages. For hourly packages, however, fuel is included. Customers are responsible for providing their own fuel for daily rentals, and additional fuel usage incurs an extra charge. Myles offers roadside assistance in case of emergencies, such as running out of fuel, but the customer must bear the fuel cost. Overall, Myles provides a convenient and flexible car subscription service, ensuring a hassle-free experience for its customers.
| Characteristics | Values |
|---|---|
| Fuel Inclusion | For daily packages, fuel is not included, but for hourly packages, fuel is included |
| Fuel Charges | If the customer does not provide the fuel as mentioned, they will be charged for short fuel along with a 50% surcharge on the fuel price |
| Additional Costs | Customers are liable to pay for any traffic violation tickets, parking charges, toll charges, service tax, state tax, and any other fees incurred |
| Rental Basis | Myles offers rental cars on an hourly, daily, weekly, or monthly basis |
| Maintenance and Insurance | Zero maintenance and insurance costs, with roadside assistance included |
| Speed Limit | 120 km/hr (74 miles/hr); penalties for overspeeding range from Rs. 200 to Rs. 1000 |
| Restricted Areas | Customers are advised not to drive into unauthorized or government-banned areas, including banned areas, naxal hit areas, international borders, and extreme ends of Ladakh |
| Age Requirement | Minimum age to hire a self-drive car is 21 years, with a valid driving license and ID proof required |
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What You'll Learn
Fuel is included for hourly packages but not daily ones
Myles offers self-drive rental cars on an hourly, daily, weekly, or monthly basis. The company provides a monthly subscription service that includes tax benefits, roadside assistance, and flexibility. Myles also offers a self-drive rental service with 38+ car models, transparent pricing, 24/7 support, an easy booking process, and minimal paperwork.
Myles' hourly packages include fuel, but their daily packages do not. This means that for shorter rentals, customers do not need to worry about refuelling the vehicle before returning it. However, for longer rentals, customers are responsible for ensuring the vehicle is refuelled as needed and will be charged for any additional fuel used.
It is important to note that Myles' rental services have specific terms and conditions that customers must adhere to. For example, customers are liable for any traffic violation tickets received during their journey and will be charged for any car spare parts changed without prior authorisation. Additionally, Myles cars are geo-fenced, and customers must pay a penalty if they drive into restricted areas.
Myles also offers a security deposit option to cover any additional costs incurred during the rental, such as extended rental duration or additional fuel usage. This deposit is refundable, and the amount varies depending on the vehicle chosen. Overall, Myles provides a convenient and flexible car rental service, with fuel included for shorter hourly rentals but not for longer daily packages.
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Customers are charged for extra fuel usage
Myles offers self-drive rental cars on an hourly, daily, weekly, or monthly basis, with the option of choosing from 38+ car models. The company provides transparent pricing, 24/7 support, an easy booking process, and minimal paperwork. Myles' car subscription service includes maintenance, insurance, and roadside assistance.
Myles' hourly packages include fuel, while daily packages do not. If a customer exceeds their mileage package, they will be charged an extra fee per kilometre, calculated when returning the vehicle. The charge varies between Rs. 11, 12, and 14 per kilometre, depending on the car category.
Myles also charges customers for fuel in the event of a breakdown due to running out of fuel. In such cases, customers must make an upfront payment for roadside repair services, which includes the cost of fuel.
Additionally, customers are responsible for paying any traffic violation tickets, parking charges, toll charges, service tax, state tax, and other fees incurred during their rental period. Myles may charge these fees directly to the customer's credit/debit card.
Myles' terms of use outline various situations in which customers will be fined, such as overspeeding, tyre misuse, driving into unauthorised areas, and car spare part changes.
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Customers are charged for running out of fuel
Customers who run out of fuel while using a Myles car are charged for the fuel cost. Myles offers self-drive rental cars on an hourly, daily, weekly, or monthly basis in several Indian cities. The company's fuel policy for rentals varies depending on the booking duration. For daily bookings, the car is provided with a full tank of fuel and is expected to be returned with the same. If the customer fails to do so, they will be charged for the shortfall in fuel, along with a 50% surcharge on the fuel price.
On the other hand, hourly bookings are expected to be returned with the same amount of fuel provided at the time of handover. If customers do not comply with this, they will be charged for short fuel and a 50% surcharge on the fuel price. Myles also offers monthly subscription services, where fuel is not included for daily packages, but it is included for hourly packages.
In the event of a car breakdown due to running out of fuel, customers can contact Myles' 24/7 help desk for assistance. However, the fuel cost for such roadside repair services must be borne by the customer, and an upfront payment is required. This policy is consistent with standard practices in the car rental industry, where fuel policies outline the amount of fuel provided and expected upon the vehicle's return.
To avoid unexpected charges, it is advisable for customers to carefully review the fuel policy of their chosen rental company before booking. Additionally, it is recommended to check the fuel gauge when first getting into the rental car and take a picture to document the initial fuel level. By being proactive and understanding the fuel policy, customers can make informed decisions and potentially save money during their rental period.
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Customers are fined for traffic violations
Myles is a car subscription service that offers cars without the hassles of maintenance, insurance, and down payments. The company provides cars on an hourly, daily, weekly, or monthly basis. Myles cars can be rented in Delhi NCR, Bengaluru, Mumbai, Goa, Chandigarh, Amritsar, and Vellore.
Myles customers are liable to pay for any traffic violation tickets received during their journey. The company can charge these traffic violations to the customer's credit or debit card if the violation tickets are sent directly to the company by the traffic department.
- Over-speeding: Myles has a maximum speed limit of 120 km/hr (74 mph) for its vehicles. A penalty of Rs. 200 is charged for the first instance of over-speeding, followed by penalties of Rs. 500 and Rs. 1000 for the second and third instances, respectively, totaling Rs. 1,700 at the third instance. After the third instance, the booking is canceled, and Myles has the right to take back the vehicle and terminate the agreement. An additional penalty of Rs. 1,000 is charged on the second instance of a speed violation.
- Multiple Speed Violations: The fourth instance of speed violation is treated as a violation of the terms and conditions of the agreement, and the rental agreement is considered void. Any usage of the vehicle at this point is treated as unauthorized, and Myles reserves the right to recover the vehicle.
- Admin Fees: When a customer receives a traffic ticket, the car rental company typically charges an admin fee for dealing with the fine and sending the customer's details to the traffic authority. These fees are in addition to the cost of the fine itself.
- Disputing Fines: If a customer wishes to dispute a traffic fine, they should contact the traffic authority that issued the fine. The car rental company will not be able to assist with disputes regarding the violation itself. However, if the customer believes they were not in possession of the rental car when the fine was incurred, they should contact the car rental company directly.
- Timing of Fines: It is important to note that fines may not be received immediately. The authorities will process the fine and send it to the rental company, which will then identify the responsible customer and pass on their details to the authorities. This process can take time, and there is usually no way to expedite it.
- Fuel Charges: While fuel is included in hourly packages, it is not included in daily packages. If a customer does not return the vehicle with the specified fuel level, they will be charged for the shortfall along with a 50% surcharge on the fuel price. Additionally, if a customer runs out of fuel and requires roadside assistance, they will need to bear the fuel cost and make an upfront payment for the service.
In summary, customers renting cars from Myles are responsible for paying any traffic fines incurred during their rental period. These fines may be charged directly to the customer's credit or debit card by Myles if the company receives the violation ticket from the traffic department. It is important for customers to be aware of the speed limits and other traffic regulations to avoid fines and penalties. Additionally, fuel management is the responsibility of the customer, and failure to return the vehicle with the specified fuel level or running out of fuel can result in surcharges and additional fees.
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Customers are fined for speeding
Myles is a car subscription service that offers cars without the hassles of insurance, maintenance, and down payments. The service includes maintenance, insurance, roadside assistance, and other perks. Myles Self-Drive Rental provides 38+ car models, transparent pricing, 24/7 support, an easy booking process, and minimal paperwork.
Myles customers are responsible for any fines incurred during the rental period. This includes all fines and court costs for parking, traffic, or other legal violations assessed against the vehicle, the customer, or the car owner until the vehicle is returned.
In the Myles Agreement, it is clearly stated that:
> "All fines and court costs for parking, traffic or other legal violations assessed against the Vehicle, the Customer, other driver or the Car Owner until the Vehicle is returned, except where caused through fault of the Car Owner."
Therefore, if a customer is fined for speeding during the rental period, they will be responsible for paying the fine. The fine amount may vary depending on the county and the severity of the speeding violation.
For example, in the case of Cleveland Browns star Myles Garrett, he was fined different amounts for speeding on multiple occasions. In one instance, he was fined $302 for driving 91 mph in a 60 mph zone. In another case, he was fined $267 and $287 for driving over 100 mph, including one instance of driving 120 mph in a 70 mph zone.
It is important to note that speeding fines can have other consequences, such as points on a driver's license, which can lead to a suspension if accumulated over time.
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Frequently asked questions
For daily packages, fuel is not included, but for hourly packages, fuel is included. Tolls, inter-state taxes, and parking fees are not included in the prices.
You will be charged for the fuel cost. Myles provides 24/7 roadside assistance, so you can call their help desk and they will guide you through the process.
You will need to pay for any additional fuel usage, extended rental duration, parking charges, toll charges, service tax, state tax, and any other fees or levies. You will also be fined for any traffic violations, tyre misuse, or driving into banned areas.
