Kroger's Fuel Points: Did They Change The System?

did kroger change their fuel points

Kroger's Fuel Points Program allows customers to earn fuel points by shopping with their Shopper's Card or digital account. These points can then be redeemed at participating fuel centres to save on fuel. The program has undergone some changes, causing confusion among customers, who were unsure if their points had been lost. Kroger has clarified that the changes were made to prevent customers from losing previous months' points.

Characteristics Values
How to earn fuel points? Earn Fuel Points by shopping with your Shoppers Card, then redeem them at participating fuel centers to save on fuel.
How to redeem fuel points? Redeem fuel points at Kroger Family of Stores Fuel Centers and participating Shell locations.
How many fuel points can be earned? There is no limit to the number of Fuel Points that can be earned each month.
When do fuel points expire? Fuel Points expire the last day of the month after they are earned. For example, Fuel Points earned in May expire on June 30th.
How to track fuel points? Fuel points can be tracked on the receipt, the Kroger website, or the Kroger mobile app.
How much can be redeemed? At Kroger Family of Stores Fuel Centers, up to 1,000 Fuel Points can be redeemed for $1 off per gallon. Fuel Points are redeemable in 100-point increments, up to 35 gallons of unleaded, mid-grade, premium, diesel, or E85.

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How to earn Kroger fuel points

Kroger's loyalty program allows customers to earn fuel points and save on fuel every time they shop. Here's how to earn Kroger fuel points:

Using a Shopper's Card or Digital Account

Use your Shopper's Card or digital account to earn fuel points. For every dollar spent on eligible items, you'll earn one fuel point. This applies to both in-store and online purchases, including pickup and delivery options.

Groceries

Earn one fuel point for each dollar spent on most groceries. Keep an eye out for special bonus fuel points promotions and offers to maximize your earnings. However, it's important to note that certain items, such as alcohol, fluid milk, and tobacco, are excluded from earning fuel points in some states.

Prescriptions

You can earn fuel points by filling qualifying prescriptions. For non-federally funded prescriptions, you'll get 25 fuel points, while for federally funded prescriptions, you'll earn one fuel point for every dollar of your out-of-pocket costs. Additionally, you can earn 75 fuel points for each 90-day script.

Gift Cards

Purchasing gift cards is another way to boost your fuel points. Earn two fuel points for every dollar spent on most gift cards. However, certain gift cards, such as Kroger Family of Stores Gift Cards and prepaid reloadable products, are excluded from this offer.

Fuel Events

Participate in fuel events to earn bonus fuel points. Keep an eye out for promotions and offers to make the most of these opportunities.

Remember, there is no limit to the number of fuel points you can earn each month, and you can easily redeem your points at Kroger Family of Stores Fuel Centers or participating Shell locations.

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How to redeem Kroger fuel points

Kroger's Fuel Points Program allows customers to earn Fuel Points and save on fuel every time they shop at a Kroger store. Here is a detailed guide on how to redeem Kroger fuel points:

Earning Fuel Points

You can earn Fuel Points by shopping with your Shopper's Card or digital account. For every dollar spent, you will earn one Fuel Point on most items. You can earn points by shopping in-store or online with pickup, delivery, or shipping. Keep an eye out for special bonus Fuel Points promotions to earn even more. Certain exclusions apply, such as alcohol, fluid milk, tobacco, and gift cards, which do not qualify for earning Fuel Points.

Tracking Fuel Points

You can track your Fuel Points on your receipt, or by checking your balance on the Kroger website or mobile app. Fuel Points expire on the last day of the month after they are earned, so be sure to use them before the end of the following month.

Redeeming Fuel Points

Fuel Points can be redeemed at Kroger Family of Stores Fuel Centers and participating Shell locations. To find a redemption location near you, use the fuel locator on the Kroger website. When you arrive at the fuel pump, enter your Alt ID and follow the pump prompt instructions to redeem your Fuel Points. You will have the option to choose a month to redeem the full amount of Fuel Points available or enter the amount you want to use in 10-cent increments per gallon. If you do not have any Fuel Points to redeem, you can still receive a discount of 3 cents per gallon by scanning your Shopper's Card or entering your Alt-ID.

Using Fuel Points on a Road Trip

Your Fuel Points can be redeemed at any of Kroger's participating redemption locations, even if you are far from home. This allows you to save on fuel while on a road trip.

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Kroger fuel points expiration

Kroger's Fuel Points Program allows customers to earn Fuel Points when they shop in-store or online for pickup or delivery. The program helps customers save on fuel every time they shop. Customers can earn 1 Fuel Point for every $1 they spend on most groceries and prescriptions. These points can then be redeemed at participating fuel centres to save on fuel.

Every 100 Fuel Points earned is valid for 10₵ off per gallon. For example, if you have earned 500 Fuel Points, you can save 50₵ off per gallon.

Fuel Points expire the last day of the month after they are earned. For instance, Fuel Points earned in May expire on June 30th. Monthly balances do not combine across months – each month is considered a separate earning period.

Kroger has also been known to offer promotions that allow customers to extend the life of their Fuel Points. For example, during the coronavirus pandemic, Kroger offered customers the chance to extend their Fuel Points for an additional month.

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Kroger fuel points at Shell

Kroger's Fuel Points Program is part of its family of stores' loyalty program. Customers can earn Fuel Points by shopping with their Shopper's Card or by using their digital account. For every dollar spent, customers earn one Fuel Point. These points can be redeemed at Kroger Family of Stores Fuel Centers and participating Shell stations.

At Kroger Fuel Centers, customers can redeem up to 1,000 Fuel Points for $1 off per gallon. The points are redeemable in 100-point increments, for up to 35 gallons of fuel. At Shell stations, 100 Fuel Points can be redeemed for 10₵ off per gallon.

There is no limit to the number of Fuel Points that can be earned each month. However, the points expire on the last day of the month after they are earned. For example, points earned in January will expire on February 28th/29th.

Kroger recently made changes to the way Fuel Points are redeemed at the pump, which has caused some confusion among customers. The new system offers three options: last month's remaining points, this month's points, and no points, which defaults to a 3-cent discount. While this change was designed to prevent customers from losing their previous month's points, some customers have reported that the system times out too quickly, causing them to lose their discount.

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Kroger fuel points customer service

Kroger's customer service can be reached at 1-800-KROGERS, or 1-800-576-4377. The customer service team can address any questions or concerns regarding the company's Fuel Points Program.

The Kroger Co. Family of Stores Loyalty Program allows customers to save on fuel every time they shop. Customers can earn Fuel Points by shopping with their Shopper's Card or by using their digital account. For every dollar spent, customers earn one Fuel Point. These points can be redeemed at Kroger Family of Stores Fuel Centers and participating Shell locations. For every 100 Fuel Points earned, customers receive 10 cents off per gallon.

There is no limit to the number of Fuel Points that can be earned each month. However, they do expire on the last day of the month after they are earned. For example, points earned in May expire on June 30th.

In December 2024, Kroger made a change to the way fuel points appear on the pump screen, which caused some confusion among customers. The new system presented three options: last month's remaining points, this month's points, and no points (resulting in a default 3-cent discount). This change was designed to prevent customers from losing their previous month's points, but some customers reported that the system timed out too quickly, causing them to lose their discount. Kroger's tech team is working on extending the time customers get to make their choice.

Frequently asked questions

You can earn Fuel Points by shopping with your Shopper's Card. You can earn 1 Fuel Point for every $1 you spend on the following purchases when you shop in-store or online for pickup or delivery.

Redeeming is easy. Enter your Alt ID and follow the pump prompt instructions to redeem your Fuel Points.

Fuel Points can be redeemed at Kroger Family of Stores Fuel Centers and participating Shell locations.

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